Sightmind Support

SightMind has a simple way to describe our support for franchisees: Unlimited.

Comprehensive Training

We train every single one of your key employees for two weeks. When each of your workers has graduated from our unique training program, you are assured, as we are, that he or she is qualified to perform the tasks necessary for success.

We identify five distinct job titles within your SightMind business. We provide the tools and training for each job function, using multiple tracks in our training program.

Following the intensive "boot camp," we provide ongoing training for both sales and technology through our weekly emails and regular conference calls.

Effective Tools and Processes

For each task, we provide the necessary unique tools, software, templates, checklists and processes that we know are effective. By simply following the correct processes, and using the specially designed SightMind tools, we know that your employees can get the job done right.

Continuous R&D

Our R&D department is constantly evaluating new technology and updating tools. All the equipment and software you install has been approved and integrated by our R&D department, and placed on our "approved equipment" list. By limiting the approved equipment to only the best in each category, we are able not only to negotiate best prices, but also we can assure you that the products work together flawlessly.

SightMind does not manufacture our own components. We focus on choosing the best components from over 6000 vendors. That way, we spend our time making sure that every part performs perfectly, rather than re-inventing the wheel.

Superior Products

We approve the best technology from the premium vendors, such as HP, Dell, Cisco, Sony, Milestone and Axis. These products are field-proven, so we know they will work properly from the moment you plug them in. We select products not only based on quality and value, but also on how easy they are to integrate and configure.

SightMind corporate is always your first line of support for every issue. However, if necessary, we have direct contacts at all vendors who can expedite the resolution of any issue, if necessary.

By working with only the best vendors, we are able to offer a nationally backed system warranty up to five years on every system. This unusually long and strong warranty is a major competitive advantage for you.

Best Practices

We teach and support best practices throughout your entire business, from managing referral customers, to accounting, to hiring and motivating employees, to effective project management. We teach you how to be valuable part of your community, how to enjoy work every day, and how to maximize your profit.

The Ultimate Promise

SightMind's proven products and practices are so good, we make every franchisee this amazing promise:

"Every system you install works properly or we fix it for free."

This promise is in writing in your Franchise Agreement. Please see the agreement for details.

We couldn't make this promise unless we knew that you were using proven products and doing things right. With our unlimited support, we make doing things right so easy for you that you will never do it any other way.

No other franchise system makes this promise.